At CWHBA, we don’t just build homes — we build communities. And every great build needs someone behind the scenes making sure all the moving parts… well, actually move.

That’s where you come in.

You’re organized, people-focused, and secretly love being the one who holds it all together. You notice the little things others miss, and you take pride in making sure nothing slips through the cracks.

If that sounds like you, you might be our next Operation & Service Manager.

Someone who’s equal parts detail-keeper, problem-solver, and team player. the kind of person who:

• Notices when something’s off and jumps in to fix it.
• Loves making things run smoother (and people’s lives easier).
• Can keep the books balanced, the calendar organized, and the coffee stocked.
• Enjoys being the person everyone secretly knows is the real hero of the day.

What You’ll Be Doing:

• Be the first friendly contact for members — answering questions, guiding them to benefits, and making sure they feel welcome.
• Keep financials, billing, and member records in top shape using QuickBooks and our CRM.
• Coordinate with all departments to make processes work more efficiently.
• Support event logistics so our gatherings run seamlessly.

You’ll Love it Here if You:

• Have strong organizational and multitasking skills.
• Enjoy working with a team where collaboration and communication are key.
• Value professionalism, integrity, and making a difference in your community.

What Success Looks Like:

By the end of your first three months, you’ll know the flow of our office. You’ll have systems running, be the friendly face members know they can count on, and have already made your mark by improving at least one process that makes life easier for the whole team.

You’ll know you’re winning when you see:

• Members reaching out to you by name because they trust you.

• Your teammates relying on you as their go-to for clarity and coordination.

• Work that once felt clunky and disjointed will be more like a well-oiled machine — thanks to you.

And you won’t be doing it alone. From day one, you’ll have the support of a team that listens, celebrates wins, and jumps in when things get busy — because here, we succeed together.

If you’re ready to be the steady hand, the problem-solver, and the friendly face that keeps us on track, we’d love to meet you.

Because every great crew needs their anchor.