Chefs on Tour Volunteer Guide

Thursday, September 17 | Ages 21+ only | Volunteer Shifts 3:30 PM - 7:00 PM & 7:00 PM - 9:30 PM

Before Your Shift

• Arrive on time and check in with the builder/company representative.
• Bring a charged phone or tablet, a charger, and water/snacks. Business cards and promotional materials are welcome.
• A CWHBA team member will be present throughout the event if you need assistance or supplies.
• First shift: Place directional signs and set up the entry/ticket table before 4:00 PM.
• Confirm wristbands, welcome bags, tasting glasses, passports, magazines, and shoe covers are ready.

Every Attendee at the Door

1. Check ID: Chefs on Tour is 21+ only.
2. Scan the ticket: Use the Central Washington Home Tour app.
3. Add a wristband: Place it on the attendee after verifying ID and ticket.
4. Welcome them: Direct them inside and provide the event items assigned at your home.

Welcome bag: Each attendee receives a Bemis/Thermador bag with a magazine, tasting glass, and tasting passport.

Shift Change and Closing

• First shift: Brief the incoming volunteers before leaving.
• Final shift: Secure event and ticketing materials, record ending cash, collect directional signs as directed, and check out with the builder and CWHBA team member.

Chef and Beverage Voting

Attendees use their tasting passport to select one favorite chef partner and one favorite beverage partner, then place it in a ballot box at any home.

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Scan and Sell Tickets in the App

Be ready: Reliable internet is required. Bring your charger. Multiple volunteers can sell tickets at the same home at the same time.

Scan Tickets

1. Open the Central Washington Home Tour app and select Menu > Admin/Staff Login.
2. Sign in using the credentials provided for your assigned home.
3. Select Menu > Scan Tickets, choose your assigned home, and point the camera at the attendee's QR code.

Sell Tickets: Six Steps

1. Open the app and sign in through Admin/Staff Login.
2. Select Sell Tickets.
3. Choose the home/location where you are selling.
4. Select the correct ticket type.
5. Enter the attendee information. E-ticket options require an email address.
6. Select Cash or Card and complete the sale.

Which Ticket Should I Select?

• Chefs on Tour + Tour E-ticket: For Chefs on Tour. Email required; no paper option.
• GA Tour of Homes E-Ticket - recommended: For Tour-only attendees who can provide an email.
• Paper GA Tour of Homes Printed Ticket: Tour only when the attendee cannot or will not provide an email. Scan one preprinted ticket's QR code, enter the attendee information, complete the sale, and hand them the ticket.

Special Situations

• Tour ticket upgrade to Chefs: Do not use Sell Tickets. Go to cwhba.org/tour-of-homes and purchase the upgrade using the promo code provided. This is only for someone who already has a Tour ticket.
• Self-purchase: Send the attendee to cwhba.org/tour-of-homes. Self-purchase is card only and the ticket is emailed automatically.

Why We Recommend the E-Ticket

Once registered in the app, attendees can access their ticket, use the interactive map, plan their route, view home and builder information, and vote for People's Choice.

“We recommend the e-ticket because you can register it in the app. That gives you easy access to your ticket, the interactive map and home information - and it’s the only way to vote for your favorite home.”